Archway Marketing Services

www.archway.com
Through the supply chain all the way to the customer, Archway creates customized solutions that capture market and wallet share for your brands.

Mark Lamberty
VP, Business Development
7600 69th Avenue
Greenfield, MN 55373
(P) 763.477.7845
(F) 763.477.7601
mark_lamberty@archway.com

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Features & Functions

Archway Marketing Services is a solutions oriented service provider.  We are backed by over 50 years of experience and supported by extensive technology and capital resources that enable us to provide contemporary order management, fulfillment and customer support.  Our services are designed to be highly customizable to meet a variety of marketing applications.  The basic tenants of our service include:

• Ecommerce order management and integration
• Efficient fulfillment services for medium and high volume shipments
• Cost effective shipping solutions including postal sortation discounts
• Flexible technology platforms including point based payments
• Laser print personalization
• Two Customer service centers with over 700 seats plus home agents

Additional In-house Services:

• Sweepstakes, games and contests (electronic and print)
• Rebate and premium consumer promotion fulfillment
• Product recall management
• Stand-alone customer service and sales support
• Professional procurement services
• Custom packaging and product samples

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Brief Case Study

A leading product marketer was outsourcing their fulfillment and customer service.  They were frustrated with the limitations of their service provider and packaged technology and needed a more flexible platform to support their dynamic business requirements.  Archway was able to provide a more flexible platform built with contemporary technology that enabled them to create a variety of flexible marketing campaigns and payment methodologies without a high degree of customization.  Web based report analysis is flexible and enables the client to manage their programs effectively.