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Strategic, Financial, and Operational Planning
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| Case Study 1 |
| F. Curtis Barry & Company developed a five-year strategic plan for a billion-dollar, public, multichannel company. The plan included an analysis that led to inbound/outbound freight savings of $4.5 million annually, and development of a fulfillment process for three distribution centers, including a review and layout of one center. In addition, we introduced inventory balancing to help serve the client's customers better, and addressed the client's future needs by developing system requirements for cross-docking, inventory optimization, warehouse management, and planning. |
| Case Study 2 |
| As catalog consultants, we assisted a major non-profit catalog to implement a net contribution to profit approach to analyze merchandise results and to plan categories and products for the next season. Implementing this approach created an increase in catalog profitability from break-even to an 8% gain. |
For help with your e-commerce, retail or catalog profitability, please contact our marketing manager, Jeff Barry, at (804) 740-8743, e-mail him at jbarry@fcbco.com, or use the ”Request Information” at the top of this page.
| Strategic, Financial, and Operational Planning Articles What Are Your Shipping Options? In the next few weeks, all the carriers will complete their 2008 pricing announcements. As we look at the future, it’s probably a good bet that these carriers’ rates aren’t going down any more than the cost of oil. So what’s the impact and action plan for your business? Read more... The Fulfillment Doctor on... The Price of Free Holiday Shipping What are the underlying reasons behind offering free shipping and processing to customers? Is this common practice in other companies in the multichannel industry? Can anything positive come from giving free shipping to our customers? Read more... The Fulfillment Doctor on...Employee Turnover...What Does It Really Cost You? Many companies see turnover as a necessary cost of doing business, especially in managing a call center or a fulfillment center. However, have you taken a good look recently at your staff turnover levels and the actual dollars this costs your company? Read more... |
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Strategic, Financial, and Operational Planning Blog Posts
Fri, 29 May 2009 14:27:09 BI systems across the enterprise The most serious business information problem companies face is finding a “single version of the truth.” Many companies are installing best-of-breed systems for order management, fulfillment, call center, marketing, product information, inventory, finance and e-commerce. Yet no one vendor in the marketplace today can provide more than two of the best-of-breed components needed. Even most ERP Read more... Wed, 20 May 2009 15:05:54 “SORRY FOR THE DELAY - THANK YOU FOR WAITING” I just had a pleasant experience with a back order from L.L. Bean. How can you have a good experience with something that’s been on backorder for 6 weeks? Well let me tell how. First the background. On April 1st, I ordered 5 pairs of chino pants and 1 was on backorder. The CSR told me Read more... Mon, 11 May 2009 15:30:48 Ways to Save Money The following is a brief email that we received from one of our eNewsletter readers, in response to an article we wrote about saving money in your company… Curt: Just received your electronic May newsletter and wanted to send you some ways we are saving money. Cut utility usage Drop non productive associates Reduce fulfillment goals from Read more... Visit our blog site to read more |
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